Recent Water Damage Posts

Emergency Water Damage Tips

3/2/2022 (Permalink)

yellow gloves thumbs up Tips to be helpful before SERVPRO arrives

A water damage occurs in your home and you have already called SERVPRO of Pasadena North to come to the rescue, but what can you do in the meantime to help?

First off, SAFETY FIRST, make sure the home is in a safe enough condition to move around. Remember, wet objects are much heavier than you may think, use caution when lifting. 

Here are a few ways you can help before SERVPRO arrives:

  • Gather any loose items from the floor
  • Remove your art objects from the walls to a safe space where they can be dry
  • Turn your a/c on (if its a hot day) to help speed up the drying process
  • Place wood blocks or aluminum between furniture legs and wet carpet 
  • Wipe excess water from wood furniture after you remove any lamps, clocks, or other decor 

The Type of Water Damages

11/15/2021 (Permalink)

Understanding the types of water damages can help decided what type of clean up services you would need! In the unfortunate case of seeing your home flood with water SERVPRO will be there to help! 

The three type of waters that cause damage:

  • Clean Water
  • Grey Water
  • Black Water

1.) Clean Water: can come from broken pipes and water supply lines, sinks and overflowed bathtubs, appliance issues

2.) Grey Water: water from appliances like toilets, washing machines, and sump pump backups. 

3.) Black Water: is the most extreme kind of water damage and requires immediate action to mitigate serious health risks. Black water can come from sewage, rising flood waters, seawater, as well as river and ground water

With SERVPRO in your corner you do not need to worry, we will identify the problem and get started on repairs immediately. 

Restroom Horror Stories

10/21/2021 (Permalink)

With spooky season right around the corner so are Halloween parties! You gather up all your closest friends, get your best costumes ready, and prepare the alcohol station for the adults! Halloween is the best time for adults to act like kids again and have a great time, but don't forget about that restroom!

You're having a fun time with your friends, drinking and dancing the night away that you don't even realize the long line outside the restroom! 

It's the next morning and you've woken up to water all over your living room floor. Where is this coming from? THE RESTROOM! You realize you have a BACKED UP TOILET and footprints all over the floor. So instinctually you try your best to stop the flooding by using your plunger but that doesn't work! 

What do you do now?

Call SERVPRO of Pasadena North!

We specialize in making your disasters "Like it never even happened."

Will You be Prepared When Disaster Strikes?

10/20/2021 (Permalink)

No one ever expects to experience water damage in their home or place of business. Unfortunately, disasters happen when you least expect them. At SERVPRO of Pasadena North we understand that water damage can be stressful on you and your family. That is why we do our best to take that pressure off of you, by providing you with an Emergency Ready Profile.

You do not except a pipe to burst in your home or place of business. However, you can be proactive and stay prepared in the event that it does. At SERVPRO of Pasadena North we can help you in your efforts of staying prepared by providing you with a FREE Emergency Ready Profile.   

What is a  SERVPRO Emergency Ready Profile?

The SERVPRO Emergency Ready Profile is designed to provide you with all the critical information needed in order to begin mitigation and recovery services. 

The advantages of having an Emergency Ready Profile are:

  1. A no cost assessment of your facility or home. (FREE)
  2. An easy access profile document that contains only the critical information needed in the event of an emergency.
  3. A guide to help you get back into your building following a disaster.
  4. Identification of the line of command for authorizing work to begin. (HOA ,property managers, insurance agents, etc...)
  5. Provides facility details such as shut-off valve location, priority areas and priority contact information.    

So now is the time to let us help you prepare for a disaster. 

For more information please call SERVPRO of Pasadena North at (626) 447-4111.

Sewage Cleanup

8/25/2021 (Permalink)

Sewage water loss Sewage water loss, before clean up

Sewage clean up is a large part of the services we provide to our customers. Sewage back ups can occur at any given moment, especially when drain pipes are not properly maintained.

In residential properties, the main cause of a sewage back up are toilet lines clogged with papers and sanitary items. In older homes, we notice that sewage drain lines may be corroded or have tree roots growing through, which causes the line to back up.

Homeowners should take precautions by maintaining clear plumbing lines to prevent a back up from occurring. We understand that sudden bursts or back ups happen, which is why our team is properly trained to clean, sanitize and mitigate after such losses. The water that results from a sewage back up is considered to be contaminated water, as it may carry various types of bacteria. For that reason, we ensure that the affected areas are disinfected of any residue and that porous materials are properly disposed of. In the event you experience a water loss, we have crews on call 24/7 to address your needs. You can reach us anytime at 626-447-4111.

Buckled Floor

2/25/2020 (Permalink)

Caring for hard wood and laminate flooring can be difficult at times. You must limit the amount of water used when mopping the surface of the floor and you should immediately clean up any spills that may occur. One of the reasons it is important to avoid any type of liquid, is because leaving a liquid on the surface for an extended period of time can lead to “buckling” also known as “edge-warping. Floor “buckling” or edge- warping” is very noticeable. You can tell that a floor has buckled when you begin to notice a rugged or bumpy feeling as you walk or feel the floor.

Ways to prevent floor “buckling”

  • Limit water usage when wiping or mopping the floor
  • Clean spills immediately
  • Avoid using cleaning products that can saturate the floor
  • Do not place plants that must be watered on a daily basis on the floor
  • Be cautious of pets urinating on the floor

Restore vs. Replace

1/22/2020 (Permalink)

At SERVPRO of Pasadena North we strive to, "Restore vs Replace" whenever possible. One of the ways we achieve this is by drying in place. Instead of removing hardwood flooring that has sustained water damage, we use the Floor Mat System to quickly and effectively dry the affected material.

When water seeps into hardwood flooring if not addressed immediately and properly, this will result in floor buckling. The next steps of drying the hardwood floor are crucial because this determines whether or not we can salvage the floor.To avoid this from occurring we place drying floor mats and tent the affected area with our state of the art drying equipment. 

The benefits of having our equipment set up as soon as possible allows for us to restore instead of replace. Our goal at SERVPRO is to leave it, "Like it never even happened."

Flooded Basement

1/17/2020 (Permalink)

A homeowner in Pasadena, CA called SERVPRO concerning a water loss due to a fire sprinkler pipe that broke. As a result, four feet of water flooded the basement, affected the walls and content that were also in the basement. Our SERVPRO technicians knew exactly what to do. We first endured the customer that we had everything under control and we restore all content and completely dry out the basement. We did exactly that! Extracting the water comes first, we must then cut and dry the walls to make sure there is no moisture left, because then mold can start to grow. While the walls are being dried, we move onto to the contents. The contents were papers that had value to the homeowner. With extreme caution and the right equipment, we were able to restore all the content with out destroying it.

SERVPRO of Pasadena North just wants to remind you that we do water remediation services as well as content drying. 

Faulty Fire Sprinkler System

1/17/2020 (Permalink)

Imagine coming home after being on vacation with the family just to be given this horrible surprise! Well, that's exactly what happened to our customer. This loss was caused by a faulty fire sprinkler system. To make matters worse the homeowner had just purchased the home prior to leaving to their destination however, they acted swiftly and contacted us. Our crew was able to be onsite within the hour of being notified of the loss and quickly jumped into action.

With the home having high moisture levels, our crew was able to effectively dry the structure within 5 days. By doing so we were able to save the structure from experiencing secondary damage such as mold. We at SERVPRO of Pasadena North do our best to achieve the industry standard of  drying within 3-5 days.

Discovering a Leak

1/15/2020 (Permalink)

Having a leak in your home or business can be very stressful, especially when the leak has gone unnoticed for an extended period of time.

Our technicians here at SERVPRO of Pasadena North have special thermal imaging equipment  that can detect the non-invasive moisture in your home or business. This helps find the main source of the leak without creating unnecessary damage to the structure. 

Water damage that you can not see is the most dangerous because it can spread without your knowledge. Pipes usually aren't exposed, making it difficult to detect when there is a leak.

Trying to identify where the problem is on your own may be difficult, as well as attempting to mitigate the damage without any help from a professional. Here are some tips on what you can do before SERVPRO heroes arrive:

    • Shut off the water valve leading to the pipe.
    • Stop the leak until you can repair or replace the pipe.
    • Turn on the faucets, to drain water left in the pipes.
  • Call SERVPRO of North Pasadena (626) 447-4111