OPEN DURING COVID-19
Remaining Open during the COVID-19 Pandemic
We would like to give a huge THANK YOU to all the medical professionals fighting the COVID-19 battle on the front lines. They are risking their lives for the health of the American people and we cannot thank them enough!
We understand that during this time of uncertainty things are very tough and we want to ensure our customers and clients that we are here for them! As leaders in the emergency restoration and clean up industry, our team specializes in responding to disasters in your homes and businesses.
We are taking extra precautions to ensure the health and safety of our customers and employees. Our crews have been instructed to disinfect all equipment before and after each visit, wear a clean pair of gloves at each job and limit on site visits to only the essential services.
Please feel free to contact our lines anytime to ask further questions on the precautions we are taking or on the services we provide. We are open 24/7 to answer your questions.
Take care and be safe!
Hoarding is a Serious Situation
According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.
SERVPRO of Pasadena North encounters hoarding situations several different ways. Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. We will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Pasadena North or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.
Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Pasadena North is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Pasadena North today.
24-Hour Emergency STORM TEAM
Our STORM TEAM is currently on multiple job sites in regards to the recent Southern California Fires. We have highly trained technicians ready to be sent wherever they need to be. As a home owner, we advise you to be aware of the mud slides that can come with heavy rain, due to the aftermath of the fires. If you look at the videos on our website you can see how close the fire got to the homes. Through experience and knowledge about fire restoration we highly recommend you consult with an environmental consultant to test for soot and then call SERVPRO of Pasadena North for the cleanup if need be. Keep in mind that we are a 24-hour emergency service company. Please give us a call at (626) 447-4111 to set up an appointment for your free estimate.
Caring for hard wood and laminate flooring can be difficult at times. You must limit the amount of water used when mopping the surface of the floor and you should immediately clean up any spills that may occur. One of the reasons it is important to avoid any type of liquid, is because leaving a liquid on the surface for an extended period of time can lead to “buckling” also known as “edge-warping. Floor “buckling” or edge- warping” is very noticeable. You can tell that a floor has buckled when you begin to notice a rugged or bumpy feeling as you walk or feel the floor.
Ways to prevent floor “buckling”
- Limit water usage when wiping or mopping the floor
- Clean spills immediately
- Avoid using cleaning products that can saturate the floor
- Do not place plants that must be watered on a daily basis on the floor
- Be cautious of pets urinating on the floor
Are you prepared?
No one ever expects to experience water damage in their home or place of business. Unfortunately, disasters happen when you least expect them. At SERVPRO of Pasadena North we understand that water damage can be stressful on you and your family. That is why we do our best to take that pressure off of you, by providing you with an Emergency Ready Profile.
You do not except a pipe to burst in your home or place of business. However, you can be proactive and stay prepared in the event that it does. At SERVPRO of Pasadena North we can help you in your efforts of staying prepared by providing you with a FREE Emergency Ready Profile.
What is a SERVPRO Emergency Ready Profile?
The SERVPRO Emergency Ready Profile is designed to provide you with all the critical information needed in order to begin mitigation and recovery services.
The advantages of having an Emergency Ready Profile are:
- A no cost assessment of your facility or home. (FREE)
- An easy access profile document that contains only the critical information needed in the event of an emergency.
- A guide to help you get back into your building following a disaster.
- Identification of the line of command for authorizing work to begin. (HOA ,property managers, insurance agents, etc...)
- Provides facility details such as shut-off valve location, priority areas and priority contact information.
So now is the time to let us help you prepare for a disaster.
For more information please call SERVPRO of Pasadena North at (626) 447-4111.
Cleanup and Restoration Services
Did you know that SERVPRO of Pasadena North is prepared to handle any kind of disaster? We want the business and homeowners to know that our highly trained specialists are on hand to take care of your emergency cleanup and restoration needs. We are a trusted leader in the restoration industry and have years of experience serving our community. Our ability to immediately respond to your emergency helps to minimize the damage and the cleaning and restoration costs. We also can help manage the insurance paperwork and process. Here are some of the residential and commercial services we provide:
- Water damage cleanup and restoration
- Mold remediation and mitigation services
- Sewage cleanup
- Storm damage
- Building services
- Commercial water damage cleanup and restoration
- Fire damage cleanup and restoration
- Carpet and upholstery cleaning
- Odor removal
- Biohazard removal
- Disaster Recovery Team
If you find yourself dealing with the aftermath of any of these disasters, SERVPRO of Pasadena North wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at (626) 447-4111 to find out about our cleanup and restoration services. We’ll take care of your damage “Like it never even happened.”
A Home Fire Damage Is Never Easy To Handle
This Arcadia, California homeowner suffered fire and smoke damage in their garage. An electrical malfunction started the dryer fire. The area of the garage surrounding the dryer became covered in soot and smoke residue. The fire was taken out quickly with the use of a fire extinguisher, quick thinking on the homeowner’s behalf.
Fire damage leaves behind odors, smoke residue and soot which can be challenging for the homeowner to clean. By calling SERVPRO of Pasadena North, the homeowner was at ease knowing the cleanup was being professional managed.
When you are faced with a fire disaster, remember SERVPRO of Pasadena North is by your side. We are have technicians that operate 24/7. Call SERVPRO of Pasadena North in your time of need at (626) 447-4111.
We can make it “Like it never even happened."
SERVPRO Storm Team
Our heart and prayers go out to those who were effected by the recent wildfires in Southern California. Such catastrophic events can leave many feeling hopeless and confused on what to do next. Be cautious of soot, smoke and ash damage that may have risen, as a part of the aftermath from the fires. If your home or business were near any of the fires, your property may have been afflicted. We here at SERVPRO Pasadena North, are apart of a Storm Team that specializes in emergency restoration when events like this occur. Storm Teams are comprised of multiple SERVPRO franchises, all of which share the same goal of getting the home/business owner back to their home/business as quickly as possible. We can ensure that you receive the highest standard of customer service, to help make the transition of restoring your home as smooth as possible.
No Loss Is Too Big! We Can Handle It!
This facility contains multiple buildings that are rented out by other Universities. We received the call from the facility after normal business hours. Immediately, we assembled a crew, gathered equipment and got on the site, within the hour of the initial phone call. It is essential to get there as soon as possible, so that we can take control of the situation and minimize the damage. As a reminder to those who own large commercial buildings. SERVPRO of Pasadena North specializes in large commercial losses, water mitigation and dehumidification. Don’t wait! If you are in need of our services for any situation, please pick up the phone and dial (626) 447-4111, and will send our certified crew immediately. We are always here to help.
Large Commercial Losses - Our Specialty!
Remember, our SERVPRO crews are ready to assist in all and any circumstances for water and fire damage. No matter how large or small the damage may be, we here at SERVPRO of Pasadena North are confident that our team can get the job done! Our most recent project takes place at the Westfield Mall located in Arcadia, Ca. Large commercial jobs like this, have to be dealt with extreme caution due to the high volume of foot traffic that flows in and out of the mall. Whenever our technicians are on the field, they take into consideration the environment they are working in, so that they can figure out how they need to approach each job. Every job is different and unique in its own way. Especially when dealing with large commercial losses. Staying one step ahead of the operation allows us to provide the best quality work.